Statuses

Booking statuses

Status	description
Pending	The order is in creation.
Reserved	Pre-book order has been created, will stay in this state until the driver assignment Note: Routing status can be skipped.
Routing	On-demand order has been created and locating a driver
Confirmed	A driver/courier on the way to the origin location
Waiting	The driver/courier has arrived at the origin location and waiting for the passenger/parcel.
Driving	The driver/courier has picked up the passenger/ parcel and on their way to the next stop.
Completed	The order was completed
Cancelled	The order has been cancelled, the order can be canceled by: Booker Rider API request Driver after some waiting time( the time to cancel can vary by services or suppliers
Rejected	The order has been rejected On-demand: No driver could perform the order Pre-book: No fleet reserved the order (order can be rejected a few minutes after the booking or after reservation)
CareReq	The order is been handled by customer care, the condition can be unique for each product/ customer
ActiveOrder	Some suppliers can't share driver location and order statuses, they are called non-integrated/ untrackable suppliers, if a ride is performed by such type of supplier, the cycle will be: 1. reserved 2. active order (instead of confirmed/ waiting/ driving ) 3. completed/ canceled/ rejected