Statuses

Booking life Cycle

Status	description
Pending	The order is in creation.
Reserved	Pre-book order has been created, will stay in this state until the driver assignment Note: Routing status can be skipped.
Routing	On-demand order has been created and locating a driver
Confirmed	A driver/courier on the way to the origin location
Waiting	The driver/courier has arrived at the origin location and waiting for the passenger/parcel.
Driving	The driver/courier has picked up the passenger/ parcel and on their way to the next stop.
Completed	The order was completed
Cancelled	The order has been cancelled, the order can be canceled by: Booker Rider API request Driver after some waiting time( the time to cancel can vary by services or suppliers
Rejected	The order has been rejected On-demand: No driver could perform the order Pre-book: No fleet reserved the order (order can be rejected a few minutes after the booking or after reservation)
CareReq	The order is been handled by customer care, the condition can be unique for each product/ customer
ActiveOrder	Some suppliers can't share driver location and order statuses, they are called non-integrated/ untrackable suppliers, if a ride is performed by such type of supplier, the cycle will be: reserved active order (instead of confirmed/ waiting/ driving ) completed/ canceled/ rejected

Stop statuses - stops[0].progress_status
In this context a stop point means either origin location, middle stop or destination

Status	Description
Pending	Stop point was not reached yet
Confirmed	Driver/courier has confirmed passenger/parcel was picked up for the delivery to the current stop point.
Waiting	The driver/courier has confirmed that he/she has picked up the passenger/parcel for delivery to the current stopping point
Completed	Driver/courier delivered the passenger/parcel to the current stop point
Cancelled	The stop was cancelled for one of the following reasons: driver/courier didn't pick up passenger/parcel that was/were should be delivered to the current stop point order was cancelled by Booker/Rider/API/Driver

Passenger / Parcel Action status - stops[0].actions[0].status

Refers to the action performed by the driver/courier at the pick-up or drop-off point.
It may vary depending on the type of stop point action type.

Action type	Action status	Description
pick_up		Passenger/parcel supposed to be picked up on certain Stop Point
	pending_pickup	Driver/courier has not picked up passenger/parcel yet, but supposed to do
	picked_up	Driver/courier picked up passenger/parcel (marked in Driver app)
	not_picked_up	Driver/courier didn't pick up passenger/parcel (marked in Driver app)
drop_off		Passenger/parcel supposed to de dropped off on certain Stop Point
	pending_drop_off	Driver/courier has not dropped off passenger/parcel yet, but supposed to do
	dropped_off	Driver/courier marked in Driver app as passenger/parcel was dropped off
	not_dropped_off	Driver/courier marked in Driver app as passenger/parcel was not dropped off (not applicable for delvery orders)
stop_by		Transit stop point, no pick_up/drop_off. Valid for taxi rides only
	pending_transit_stop	Driver/courier has not arrived to transit stop point yet, but supposed to do
	skipped_transit_stop	Driver/courier has skipped transit stop point (e.g. stop point was deleted by Gett customer support agent)
	completed_transit_stop	Driver/courier has arrived and completed transit stop point