In case you are experiencing any technical issues with the implementation of one of our APIs, please contact us at [email protected].
Please specify the following details in your email to improve the investigation:
- The method you are trying to use (a link to a relevant API page, for example);
- The whole curl with body/header/parameters (feel free to exclude any sensitive information);
- The timeframe when you encountered an issue, the newer the better;
- The business_id you are using, so we can identify your profile (in case of Ride Exchange API - fleet_id);
- Your contact point in Gett (name, email, phone if relevant);
- Anything else you believe can help us to troubleshoot your issue.
Updated over 2 years ago